The Registrar’s Office

The Registrar’s Office is responsible for maintaining the integrity and privacy of our students’ education records.

Download forms related to registration and grading.

Address Changes

It's vital for CIIS to have your correct contact information. To check and to update it:

  1. Login to MyCIIS
  2. In the upper-right hand corner, click on your profile photo; if there is no photo, click to the right of the magnifying glass icon.
  3. Click the My Profile and Setting link.
  4. Click the Contact Information link.
  5. See what information is on record for you and update as needed. The revisions will be recorded within two business days.

You can also submit an address change in person to the Registrar’s Office. You must show either your CIIS student ID card or a government-issued photo ID, such as a driver’s license or passport.

Degree and Enrollment Verifications

The National Student Clearinghouse (NSC) is the authorized agent to fulfill CIIS' enrollment and degree verification services. The NSC makes their data available to the Department of Education, all loan guarantors, and those loan providers and servicers who made themselves members of the NSC (which is is most of them). If the agency inquiring about your enrollment or degree is not a member of the NSC, it will need to submit a request and pay a nominal fee.

  • We transmit students' enrollment data to the NSC about one week after the later of the two academic calendar's drop deadlines, and then approximately every month thereafter. 
  • We transmit student's degree data to the NSC shortly after each semester, after conferring degrees.

You can see the enrollment information CIIS has transmitted to the NSC, and download an enrollment certificate, by logging into MyCIIS, going to the Registrar tab, and, in the left-hand menu, clicking the Enrollment Verification/Loan Deferment link.


You may view and print your grades via MyCIIS, by logging in, going to the Registrar tab, and clicking the Grades and Transcript link. See the grading policies page for more information.


The Registrar's Office confers the degree to your record based upon the approval of your academic program. This conferral will not take place until you submit a Graduation Application. Check the academic calendar for the application deadline. (The Dean of Student's Office administers the commencement ceremony.) For full information, see the Graduation Policies page.

ID Cards

The CIIS student ID card shows the student ID number and allows students to gain access to the campus and check out books from the CIIS Library and other libraries. Students should have their ID cards when on campus and be ready to present it to any CIIS personnel if asked. Cards are obtained from the Registrar's Office by presenting a government-issued photo ID such as a driver's license or passport. The card features the student's photograph, which is taken by the Registrar's Office. There is no charge for the initial card. See the Tuition and Fees page for the replacement fee charge.

The ID card has a sticker showing how long the student status will remain valid. See the Maintaining Active Student Status policy for more information. The Registrar's Office mails stickers automatically only to students in online programs. Students in other programs can request their stickers be mailed to them by emailing or calling 415-575-6126.

Name Changes

To have your name changed in CIIS's student information system and on your official transcript, submit a Personal Information Update Form to the Registrar's Office in-person, by mail or by fax.

The request must include a photocopy of one of the following:

  • Marriage license or divorce decree
  • Court order
  • Driver's license
  • Certificate of naturalization
  • Permanent resident card
  • A valid (current) passport
  • Uniformed service military ID
  • The following are NOT acceptable: Social Security card; employee ID; professional license card

Notarization/Apostille of Transcript or Diploma

If you need an apostille to verify your transcript, graduation, or diploma, please follow the steps below:

  1. Write to the Registrar’s Office requesting the apostille to be attached to a transcript, certification or graduation, or copy of the diploma, and say to which country it is being sent, and include $50 in cash, traveler's check, or international money order (made out to CIIS) for each apostille requested. A personal check drawn on a U.S. bank is also acceptable.
  2. The Registrar's Office prepares the document, and signs and embosses it in the presence of a notary public.
  3. The California Secretary of State needs to authenticate the signature of the notary. The Registrar's Offices sends the document, along with a check for the charges, to the Secretary of State. We include a cover letter explaining what is wanted, the name of the country in which the apostille is expected to be used, and a stamped envelope addressed to us.
  4. When we receive the apostille and original document back, we send the whole package on to the originally requested address.

The process usually takes three to four weeks. A comprehensive description of the apostille is available at the website of the U.S. Department of State and the California Secretary of State.

Program Changes

Degree program changes are administered through the Admissions Office. The procedure is described on the Admissions Policies page.


NOTE: If you are not a CIIS student you must register using the Special Student Application.

CIIS students may register in one of two ways:

  1. Online via MyCIIS.

  2. In person, by fax, or by mail by submitting a Registration Form.

CIIS does not process verbal registrations or registrations submitted in the body of an e-mail. 


CIIS offers both unofficial and official transcripts. 

Unofficial Transcripts

Unofficial transcripts are made available only to active students as a tool for them to monitor their record while they are still eligible to dispute it. Unofficial transcripts are free of charge. The information in unofficial transcripts is identical to official transcripts. Unofficial transcripts reflect live data in the University's information system, and have a watermark to indicate that they are unofficial. Students with holds are able to view and print their unofficial transcripts. Access to the unofficial transcript closes three months after a student stops attending unless they are on a Leave of Absence.

Click here to view your unofficial transcript.

Official Transcripts

Official transcripts are available for a fee and are issued either in hard copy or electronically. Transcripts are issued in their entirety only; CIIS does not process requests asking to exclude a degree program or academic division. Official transcripts are not issued for students with uncompleted financial aid exit interviews or unreturned library materials. You will be notified if your request cannot be processed and how to resolve it. It is then your obligation to contact the Registrar's Office once it has been. If it has not been resolved within 30 days your request becomes void. The fee is charged only upon fulfillment of the order and is non-refundable.

Electronic Transcripts

$10 per transcript; processed within two business day. Before ordering an electronic transcript, check with the recipients as to whether or not they will accept it.

Hard-Copy Transcripts

Printed on security paper, placed in a sealed envelope, and mailed via first class postal mail.

  • $15 per transcript ($4 per transcript for ten or more to one destination); processed within ten business days
  • $25 per transcript for rush service; processed within two business days; no bulk discount;  not sent via overnight delivery

Click here to order a transcript.

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