Frequently Asked Questions

Please call our center at +1 (415)-776-3109 or email us at piercesticc@ciis.edu (please include a phone number where you can be reached for a callback). We will answer any questions you have and, if you would like to come in, we will go through a brief phone intake so that we can match you with a therapist.

The Integral Counseling Center at Pierce Street is centrally located in the Upper Fillmore/Lower Pacific Heights neighborhood of San Francisco.

Our address is: 2140 Pierce Street, San Francisco, CA 94115

We are easily accessible from multiple Muni Bus line (#24,#22,#3,#1,and #38), and street parking is also available.

The Center's hours are:

Monday through Friday, 8am-9pm, and

Weekends, 8am-5pm

For scheduling and questions, please call our office Monday through Friday, 9am-9pm.

We offer psychotherapy to individuals, couples, adolescents, and children and periodically to groups.

We believe that everyone should get the care they need at rates they can afford. We offer a sliding-fee scale, where fees are determined based on income, or other means of support, and specific life situation. During your phone intake, you will be asked questions about your financial situation and your fee will be determined. If we are unable to accommodate you, or if you are in need of no cost services, we will provide you with referrals.

We do not accept health insurance directly, including Medicare, or Medi-Cal at this time. We can provide monthly fee statements, which can be used to seek reimbursement from an insurance provider. Many insurance companies reimburse for psychotherapy.

Appointments are generally 50 minutes.

When you call in, we will spend a few minutes gathering some information over the phone. In many cases we can match you with the therapist you prefer (see Our Team for a list of our current staff). Otherwise, based on what you are looking for in a therapist and the issues you are coming in to work on, the Center Manager will match you with a therapist whom best fits your needs. That therapist will follow up with you directly to schedule your first appointment. We have a large staff and work hard to find the right therapist for you.

Yes, we offer weekday, evening, and weekend appointments.

It is difficult to estimate the length of psychotherapy, as each person’s situation is unique. We offer both long-term and short-term therapy. Generally there is no limit to the number of sessions you may receive, and you determine when you are finished.

Yes, we generally offer many languages based on current staffing. Please call the Center for current availability.

Therapists at the Center are advanced level pre-licensed trainees and marriage and family therapist (MFT) associates from California Institute of Integral Studies Integral Counseling master’s program. Our therapists are carefully selected for their sensitivity and skill level. They come from diverse backgrounds and bring a wealth of life experience and heart to their work. Therapists receive supervision and training from licensed psychologists and MFTs.

We welcome referrals! Call +1 (415)-776-3109 and one of our therapists would be happy to discuss our services with you. (Or leave a message on our voicemail and a therapist will return your call)