Who We Are
The Office of Strategic Communications and Relations (OSCR) provides leadership, coordination, and strategic counsel for the development of coherent and timely communications that forward our mission and values and promote the multifarious aspects of CIIS.
We are a resource for the entire community — the schools, departments, programs, research institutes, public programs, the arts, and community wellness clinics — who have something to communicate to their members, stakeholders, and audiences. We are award-winning experts in the power of words and images across all platforms. We look forward to partnering with you on projects from conception to completion.
What We Do
CIIS has powerful stories to tell. Our office works to enhance the University’s visibility and to strengthen public understanding of and appreciation for CIIS and integral education. We also strive to strengthen the University’s relations with its alumni, donors, and partners and to promote and protect CIIS’ interests. What you do is transformative and much needed in the world. Whether you’re a journalist seeking information or an expert source, or a faculty or staff member, a student, or an alum with an idea or project, we’re here to help.
Services We Provide
We help to develop short- and long-term marketing initiatives that support the mission, values, and unique position of CIIS in the marketplace. We drive cross-functional collaboration across the organization, including brand integration, strategy, planning, advertising, client/program services, social media.
We maintain the University’s visual identity and provide design consultation and development services, including writing, editing, digital content, publications, print materials, video production, photography, signage, promotional items, event planning, as well as media placement that help promote the CIIS story in specific, authentic, and compelling ways.
Media & Strategic Relations
We provide communications services for media, public, community, and university relations, including crisis management. We also help with research and writing for the president, departments, and members of the Board of Trustees.
We’re responsible for developing and maintaining CIIS’ web presence. We have expertise in web content strategy, brand integration services, design, information architecture, and site analytics. Our web team provides consultation and development services, search engine optimization, analytical reports, and training for faculty and staff editors. We also oversee the creation and management of all pages on the CIIS website.
Working With Us
For all web, creative, or marketing requests, please submit a Zendesk ticket, and we’ll get back to you in 1-3 business days.
If you don’t have a Zendesk account, create one today using your CIIS email here.
All materials can be accessed via our Zendesk Portal.
Journalists | How to Work with Us (coming soon)
Internal Communication & Crisis Management (coming soon)
Faculty Research & Thought Leadership (coming soon)
For all inquiries, contact Michele DeMarco at firstname.lastname@example.org
To better support the community with their design or web needs (e.g., refresher CMS trainings, using branded templates, tips and wise counsel), we offer the following drop-in office hours via Zoom:
Tuesday 2pm-3pm (Design)
Friday 9:30am-10:30am (Video and Multimedia)
For requests beyond the scope of Drop-in Hours, please, reach out via Zendesk, and we will get back to you with the next steps.