- March 8, 2013
- 9:00 am to 1:00 pm
- California Institute of Integral Studies, 1453 Mission Street, San Francisco, CA 94103
*This workshop occurs over a series of three Fridays*
March 1: Design Patterns for Undefended Software Teams
March 8: The Power of Clarity: Leaving the Assumption Warehouse
April 5: Resiliance Dynamics: Riding the Waves of Change.
About the Workshop
Fourteen years ago NASA lost a $125 million Mars Orbiter spacecraft. The reason: one team used metric units of measurement, while the other used English units for a key spacecraft operation. This erroneous assumption of clarity between these partnering teams led to an expensive and humiliating failure.
While you may not have been scorched in the assumption warehouse like NASA, you've probably worked on projects that got pretty far along, only to discover that your time was wasted or worse. Your team lead meant something other than what the project team understood and you had to rewind and start from scratch: wasting time, money, and morale. Perhaps you've been that team lead.
So how do you avoid unnecessary assumptions and predictable mistakes? You learn and practice a tried and true process to uncover hidden assumptions, avoid misunderstandings, and gain precision.
The result: Fewer problems from unchecked assumptions, more ease, and a team that actually likes working together. You make your deliverables without leaving dead bodies on the side of the road.
- Recognize signals when assumptions are creeping in
- Turn assumption and innuendo into clarity and precision
- Use a deliberate, time tested approach that creates solid two-way communication
- Use natural curiosity to avoid blame and defense
- Understand and use the best questions to ask, when precision and clarity are vital
- Track and rectify misunderstandings before they turn into conflicts
- Keep meetings on track, and people on the same page
- Develop greater trust and fun