Below is a partial listing of CIIS’ payment policies.

Payment Methods
CIIS accepts payments by cash, check or money orders (made out to “CIIS”), or credit cards (VISA and Master Card). To make a payment online, log onto Pathway at http://pathway.ciis.edu, click the “Finances” tab, and then the “Pay My Bill” link.

Payment Deadlines

If you register in person in the Registrar’s Office, tuition and fees are charged immediately and are due at the time of registration. If you register online via Pathway, it will take two business days for the registration to be confirmed and thetuition and fees charges to be generated. Payment is due once these charges appear.

If you are a financial aid recipient and your aid will cover only a portion of your total tuition and fees, the balance not covered by your aid is due at the time of registration. You should not make advance payment for the portion that will be covered by financial aid. If you need special consideration because of a financial aid problem, contact the Financial Aid Office at least one week prior to registration.

Deferred Payment Plan
The Deferred Payment Plan allows you to pay your total charges in three equal installments (two in the summer semester). A $50 fee is charged for this service. A fee of $25 will be added to your account each time an installment due date is missed. Please see the Academic Calendar for a particular semester to find out its due dates.

The Deferred Payment Plan is not available to registrants who are not admitted to a CIIS academic program.

If you have an outstanding tuition or fee balances by the semester’s Add/Drop deadline you will be charged a $100 Late Payment Fee. If you continue to have a balance by certain due dates within a semester you will be charged another $50 Late Payment Fee. Please see the Academic Calendar for a particular semester to find out its due dates.

The Late Payment Fees are not charged to students signed up for the semester’s Deferred Payment Plan.

You will receive a 100% refund of the tuition for any class you drop before the Add/Drop Deadline. After the Add/Drop Deadline you must submit an Authorized Withdrawal Form signed by the instructor to the Registrar’s Office. A 75% refund will be given if this form is received in the Registrar’s office up through the second week of classes; a 50% refund up through the fifth week of classes; no refund will be given after the fifth week. Refer to the Academic Calendar for the specific refund deadlines.

If you received any form of federal financial aid, the amount that will be returned to the financial aid programs will be determined by federal guidelines and may be different than the amount calculated by CIIS’ refund policy. Contact the Financial Aid Office for more information about this calculation.

All fees are non-refundable. The Registration Fee will not be refunded even if you drop all of your courses.

Refunds Granted After Refund Deadlines - Financial Petition Process
If you believe you have extenuating circumstances warranting a credit, refund, or waiver of tuition and/or fees, you may present a petition to the Financial Petition Committee (FPC), care of the Associate Dean for Academic Administration. It is incumbent on you to gather and submit related documentation in support of the petition. After FPC’s reviews the petition and supporting documentation the FPC may request you submit additional specified supporting materials. The committee may, with the petitioner’s permission, also consult with any faculty, staff, students, or other parties who may have relevant information. The student is not present when the FPC meets. Information brought to the committee will be treated with sensitivity and confidentiality. After the FPD deliberates and renders its decision, the Associate Dean for Academic Administration will inform you of the outcome, communicate the decision to any Institute personnel who need to take action to implement the decision, and place documentation of the petition and the decision in your file maintained in the Registrar’s Office.

The decision of the committee is final. Reconsideration will be granted only if significant information not contained in the original petition becomes available. You do, however, have the option of seeking further consideration of your request through the CIIS General Student Complaint Procedure.

The Financial Petition form can be downloaded here.

Questions
Please contact the Business Office for more information at 415-575-6132 or by e-mail to businessoffice@ciis.edu.