The Registrar’s Office

The Registrar’s Office is responsible for maintaining the integrity and privacy of our students’ education records.

Download forms related to registration and grading.

Address Changes

It's vital for CIIS to have your correct contact information, especially your email address. To update your information:

  1. Login to MyCIIS
  2. Click the "Account Information" link located at the top of the screen, directly underneath the CIIS logo.
  3. Click the "My Contact Info" tab.
  4. See what information is on record for you. If it needs changing, click the pencil icon, type in the new information and click "Submit." Your information will be updated in our system within two business days.

You can also submit an address change in person to the Registrar’s Office. You must show either your CIIS student ID card or a government-issued photo ID, such as a driver’s license or passport.

Degree and Enrollment Verifications

CIIS has contracted with the National Student Clearinghouse (NSC) to fulfill our enrollments and degree verification services. The NSC makes their data available to the Department of Education, all loan guarantors, and those loan providers and servicers who made themselves members of the NSC (which is is most of them). If the agency inquiring about your enrollment or degree is not a member of the NSC, it will need to submit a request and pay a nominal fee. Direct them to studentclearinghouse.or/vs_portal.php.

  • We transmit students' enrollment data to the NSC about one week after the later of the two academic calendar's add/drop deadlines, and then every month thereafter. 
  • We transmit student's degree data to the NSC shortly after each semester, after conferring degrees.

You can see the enrollment information CIIS has transmitted to the NSC, and download an enrollment certification print-out, by logging into MyCIIS here

Grades

You may view and print your grades via MyCIIS, by logging in and clicking the "View Grades and Transcript" link under the "Registration" tab. See the grading policies page for more information.

Graduation

The Registrar's Office confers the degree to your record based upon the approval of your academic program. This conferral will not take place until you submit a Graduation Application. Check the academic calendar for the application deadline and the graduation policies page for further information. (The Dean of Student's Office administers the commencement ceremony.)

ID Cards

Have your CIIS ID card at all times when you are on campus and be ready to present it to any CIIS personnel if asked. It allows you to check out books from the CIIS Library and other libraries, gain entrance to the campus and computer lab, and receive discounts at certain businesses. The card is free and issued when you register for your first term. If lost, a replacement fee is charged.

To issue the card, the Registrar's Office requires seeing a government photo ID, such as a driver's license or passport. The card includes your photograph, which is taken in the Registrar's Office. If you cannot come into the Registrar’s Office, you will be issued a non-photo card, mailed to the address CIIS has on file. If you want a photo ID, email a clear, well-lit digital face picture and a scanned copy of a current government photo ID to registrar@ciis.edu.

The card has a sticker showing the date you will fall inactive if you do not register again. The Registrar's Office issues stickers every semester upon request, except to students in online programs, who are mailed stickers without having to request them. To make a request, please come to the 4th floor Registrar's Office, email registrar@ciis.edu, or call (415) 575-6126.

Name Changes

To have your name changed in CIIS's student information system and on your official transcript, submit a Personal Information Update Form to the Registrar's Office in-person, by mail or by fax.

The request must include a photocopy of one of the following:

  • Marriage license or divorce decree
  • Court order
  • Driver's license
  • Certificate of naturalization
  • Permanent resident card
  • A valid (current) passport
  • Uniformed service military ID
  • The following are NOT acceptable: Social Security card; employee ID; professional license card

Notarization/Apostille of Transcript or Diploma

If you need an apostille to verify your transcript, graduation, or diploma, please follow the steps below:

  1. Write to the Registrar’s Office requesting the apostille to be attached to a transcript, certification or graduation, or copy of the diploma, and say to which country it is being sent, and include $50 in cash, traveler's check, or international money order (made out to CIIS) for each apostille requested. A personal check drawn on a U.S. bank is also acceptable.
  2. The Registrar's Office prepares the document, and signs and embosses it in the presence of a notary public.
  3. The California Secretary of State needs to authenticate the signature of the notary. The Registrar's Offices sends the document, along with a check for the charges, to the Secretary of State. We include a cover letter explaining what is wanted, the name of the country in which the apostille is expected to be used, and a stamped envelope addressed to us.
  4. When we receive the apostille and original document back, we send the whole package on to the originally requested address.

The process usually takes three to four weeks. A comprehensive description of the apostille is available at the website of the U.S. Department of State and the California Secretary of State.

Program Changes

Degree program changes are administered through the Admissions Office. The procedure is described on the Admissions Policies page.

Registration

NOTE: If you are not a CIIS student you must register using the Special Student Application.

CIIS students may register in one of two ways:

  1. Online via MyCIIS.

  2. In person, by fax, or by mail by submitting a Registration Form.

CIIS does not process verbal registrations or registrations submitted in the body of an e-mail. 

Transcripts

Both unofficial and official transcripts are available.

Unofficial Transcripts

The information in unofficial transcripts is identical to official transcripts. Unofficial transcripts have a watermark to indicate that they are unofficial. Students with holds are able to view and print their unofficial transcripts. Unofficial transcripts reflect live data in the Institute's information system and are made available only to active students as a way for them to verify the accuracy of their academic record while they're still eligible to dispute it, which is up through the following semester. Access to the unofficial transcript closes three months after a student stops attending unless they are on a Leave of Absence.

Click here to view your unofficial transcript.

Official Transcripts

Official transcripts can be issued either in hard copy or electronically. Before ordering an electronic transcript, check with the recipients as to whether or not they will accept it. Hard copy official transcripts are printed on security paper and are delivered in a sealed envelope. Transcripts are issued in their entirety only; CIIS does not process requests asking to exclude a degree program or academic division. Official transcripts are not issued for students with outstanding financial obligations to CIIS, uncompleted financial aid exit interviews, unreturned library materials, or those who have not completed the graduation survey. You will be notified if your request cannot be processed and how to resolve it and it is then your obligation to contact the Registrar's Office once it has been. If it has not been resolved within 30 days your request becomes void and must be resubmitted. The fee is charged upon the fulfillment of the order and is non refundable.

Click here to order an electronic transcript. Neither the BBS not APPIC accept electronic transcripts.

  • $5 per transcript; processed within two business days

Click here to order a hard copy transcript.

  • $10 per transcript ($3.50 for ten or more to one destination); processed within ten business days
  • $20 per transcript for rush service; processed within two business days; no bulk discount; sent via first class mail, not overnight delivery

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