Registrar’s Office

The Registrar’s Office is responsible for maintaining the integrity and privacy of our students’ education records. To download forms related to registration and grading, click here.

Topics:

Address Changes
Degree Program Changes
Grade Reports
Graduation
Name Changes
Notarization/Apostille of Transcript and Diploma
Registration
Student ID Cards
Transcripts
Verifications of Degree, Enrollment and/or GPA

Address Changes

It's vital for CIIS to have your correct contact information, especially your email address. To update your information:

1. Log into MyCIIS
2. Click the "Account Information" link located at the top of the screen, directly underneath the CIIS logo.
3. Click the "My Contact Info" tab.
4. See what information is on record for you. If it needs changing, click the pencil icon, type in the new information and click "Submit." Your information will be updated in our system within two business days.

You can also submit an address change in person to the Registrar’s Office. You must show either your CIIS student ID card or a government-issued photo ID, such as a driver’s license or passport.

Degree Program Changes

Students wishing to transfer to another program must submit a Degree Program Change Form to the Registrar's Office, along with the fee. Please note that this fee is nonrefundable, even if your application to change programs is denied.

The Registrar's Office will route the form and your student file to the academic program to which you would like to transfer. The program will inform you of any additional materials you may need to submit, of the decision, and will update your record accordingly.

Grade Reports

You may view and print all of the grades you've earned online via MyCIIS, by clicking the "View Course History" link under the "Registrar" tab. The Registrar's Office mails grade reports at the end of each semester only by request to the address on record. There is no charge for this service. To make a request, please call (415) 575-6126 or email registrar@ciis.edu.

Graduation

The Registrar's Office confers the degree to your record, based upon the approval of your academic program or department. This conferral will not take place until you submit a Graduation Application. (The Dean of Student's Office administers the commencement ceremony.)

Name Changes

To have your name changed in CIIS's student information system and on your official transcript, submit a Name Change Form to the Registrar's Office in-person, by mail or by fax.

The request must include the following:

• A certified a copy of a birth certificate
• A valid (current) passport
• A marriage license or divorce decree, a court-ordered name change, or copies of both your old and new driver's licenses. If you submit documentation showing only the new name, it must also include your Social Security number.

Notarization/Apostille of Transcript and Diploma

If you need an apostille to verify your transcript, graduation, or diploma, please follow the steps below:

1. Write to the Registrar’s Office requesting the apostille to be attached to a transcript, certification or graduation, or copy of the diploma, and say to which country it is being sent, and include $50 in cash, traveler's check, or international money order (made out to CIIS) for each apostille requested. A personal check drawn on a U.S. bank is also acceptable.
2. The Registrar's Office prepares the document, and signs and embosses it in the presence of a notary public.
3. The California Secretary of State needs to authenticate the signature of the notary. The Registrar's Offices sends the document, along with a check for the charges, to the Secretary of State. We include a cover letter explaining what is wanted, the name of the country in which the apostille is expected to be used, and a stamped envelope addressed to us.
4. When we receive the apostille and original document back, we send the whole package on to the originally requested address.

The process usually takes three to four weeks. A comprehensive description of the apostille is available at the websie of the U.S. Department of State.

Registration

NOTE: If you are not a CIIS student and want to register for a course, you must submit a Special Student Application.

Students may register in one of two ways:

1. Online.
2. In person, by fax, or by mail. Download a Registration Form.

Student ID Cards

Your CIIS student ID card will show your student ID number, allow you to check out books from the CIIS Library and other libraries, gain entrance to the CIIS Computer Labs, and can be used for discounts at certain businesses. You receive an ID card when you first register and pay for courses.

You should have your ID card at all times when you are on campus, and be ready to present it to any CIIS personnel if asked. There is no charge for the initial ID card. If you lose it, the replacement fee is $10.

The Registrar's Office will issue you a card only when you present a government issued photo ID, such as a driver's license or passport. The card includes your photograph, which is taken in the Registrar's Office.

Students who cannot come into the Registrar’s Office will be issued a non-photo card, mailed to the address CIIS has on file. Photo IDs will be issued for such students if they email a clear, well-lit digital face picture and a scanned copy of a current government-issued photo ID, to registrar@ciis.edu.

The ID card must be affixed with a current sticker to be valid. Stickers are issued by the Registrar's Office every term to students who request them (they are not mass-mailed).

To make a request, please come to the 4th floor Registrar's Office, email registrar@ciis.edu, or call (415) 575-6126.

Transcripts

The Registrar's Office issues both official and unofficial transcripts in the following ways:

• Official transcripts are printed on transcript paper, signed by the registrar, embossed with the CIIS seal, and delivered in a sealed envelope. A third party receiving the transcript in an envelope with a broken seal would consider the transcript unofficial, as may have been subject to tampering.

• Unofficial transcripts are printed on regular white paper with the watermark "Unofficial Transcript." They are not signed by the registrar and are not embossed.

To request either an official or unofficial copy of your transcript, complete a Transcript Request Form, available from the Registrar's Office or on MyCIIS.

Regular Service: $7 per copy ($3.50 per copy for orders of ten or more), 10-12 business day processing time

Rush Service: $12 per copy (no discount for bulk orders), 2 business day processing time and sent via regular mail delivery

Unofficial Transcripts: No charge

Verifications of Degree, Enrollment and/or GPA

STUDENTS: To request tha CIIS verify your enrollment, degree, and/or grad-point average, download and submit an Enrollment, Degree and GPA Verification Form. Verifications are free of charge. Please allow up to three business days for processing.

VERIFIERS: CIIS has authorized the National Student Clearinghouse to provide verification of our students' enrollments. You can submit a request to the National Student Clearinghouse online. To verify a degree, please contact the Registrar's Office at (415) 575-6126 or registrar@ciis.edu.