Program Coordinator, Center for Writing and Scholarship

Title: Program Coordinator
Department: Center for Writing and Scholarship
Supervisor: Director of the Center for Writing and Scholarship
Classification: This is a Non-Exempt 100% FTE position

Center for Writing and Scholarship
Program Coordinator and Unique Learner Writing Support

ABOUT CIIS

California Institute of Integral Studies (CIIS) in San Francisco is a pioneer in integrative higher education, providing interdisciplinary, cross-cultural, and applied studies in psychology, philosophy, religion, cultural anthropology, transformative studies and leadership, integrative health, and the arts. The school offers Master's and doctoral degrees, as well as a Bachelor of Arts completion degree.

The Center for Writing and Scholarship (CWS) offers services to the CIIS community during the fall and spring semesters, and when possible, also during the summer semester, but this is a year-round, full-time position. CWS offers individual tutoring and small group workshop support for students, staff, alumni, and faculty members related to reading, writing, and research endeavors at CIIS. CWS also supports faculty who wish to learn the most effective practices for providing students with feedback, while supporting their growth as learners in the classroom. CWS also offers a Fellowship program, which hires, trains, and employs a regular staff of 12 CIIS students and supports their professional growth through a rigorous application and training process.

SUMMARY

The Program Coordinator for the Center for Writing and Scholarship has a multidimensional role. This individual is responsible for assisting the director with program coordination, administration, communication, and the technological and social aspects of the department. The Program Coordinator for CWS will also dedicate substantial support to classroom instruction and one-one tutoring of CIIS's unique learners (ESL writers, basic and developmental undergraduate and graduate level populations, and other students with specific needs). Duties for this staff position include, but are not limited to, maintaining correspondence in person, by phone, and by email, while also maintaining CWS records, files, and databases effectively and with confidentiality. This individual will also act as a liaison between fellows, students, faculty, programs, offices, and the larger community. The position also involves regular maintenance of online content related to CWS services, community outreach to promote awareness of writing center services, curation of an Integral Teaching and Learning library, and development of onsite and online resources related to writing and research. The Program Coordinator will participate in the weekly Fellow staff meetings at CWS, track enrollment in workshops, post updated handouts and other resources on MyCIIS, maintain email lists, and perform additional duties as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administrative Support

  • Assist the CWS director with the coordination and administration of CWS services
  • Manage correspondence via phone and email and maintain CWS informational resources
  • Act as liaison between CIIS students/staff/faculty and the fellows/director
  • Assist the Program Director in budget planning, prioritizing, and tracking progress
  • Propose new initiatives to the CWS director and oversee their completion
  • Attend monthly program coordinator meetings
  • Supervise the search, hiring, training, and administration of duties by the CWS office assistant
  • Maintain confidentiality with CWS files related to student services
  • Fill out and track CWS purchase request orders
  • Assist with administering evaluations and annual program report on CWS services
  • Interface with the Director of Institutional Effectiveness

Classroom Instruction and Tutoring Services

  • Support student writing and research at CWS through classroom instruction and tutoring to high-priority students or students with special needs who request services with CWS
  • Complete the first full year of training required of all CWS writing fellows
  • Demonstrate an understanding of best practices in supporting ESL writers, basic/developmental writers, writers with learning disabilities, writers with alternative learning style needs, first-generation college students, GLBTQ students, and students with documented psychological difficulties
  • Maintain regular tutoring logs

CIIS Student Support

  • Communicate with students who use CWS services; answer questions, assist in scheduling appointments and observe CWS/registrar deadlines
  • Act as liaison between students and fellows/director
  • Assist in data collection, assessment instrument creation and tracking program outcomes
  • Accurately communicate CWS policies and procedures

Fellows Program Support

  • Oversee master schedule of CWS tutoring and workshop services, including reports of in-coming department, faculty, and student requests for services
  • Coordinate writing fellows' schedules with those of students who request tutoring
  • Manage the CWS events calendar and assist in the promotion of workshops offered through CWS
  • Attend weekly CWS staff meetings and take notes
  • Provide support with technologies for distance fellows, online tutoring and online workshops
  • Assist the director in planning and facilitating the CWS Fellows Training Intensive, held twice each year-before the fall and spring semesters
  • Assist with updating professional development records for current fellows throughout their training
  • Review new fellow applicant files, support annual search and hiring of outstanding candidates for the CWS Writing Fellowship program
  • Update and maintain the following official documents: CT course list/descriptions, CWS fellows Training Manual, and CWS Handbook
  • Assist with fellow training as needed (e.g. coordinating guest lecturers or providing instructional support during CT courses)
  • Supervise the special project list, progress of committees and completion of tasks by CWS fellows Center for Integral Teaching and Learning
  • Curate a library of Integral Teaching, Tutoring, and Learning materials in the writing center office
  • Support administratively as a CITL is created and offered in conjunction with CWS services

Web Management

  • Maintain up-to-date training in web maintenance for MyCIIS and Canvas
  • Manage updates for CWS online presences or delegate appropriately
  • Correspond with the Communications Office about online presence and initiatives

CWS Community Outreach

  • Support CWS at new student orientations and with other departments to promote CWS services
  • Assist in the mentorship of new fellows
  • Assist with marketing as needed (e.g. flyer creation and promotion)
  • Ensure program information on dissertation guidelines is up-to-date

QUALIFICATIONS:

  • Minimum of two years of administrative support experience and a BA, or equivalent of experience and education
  • One year of experience working in writing tutoring, teaching, or student support services a must
  • Previous experience working in writing center administration or a related student support services area of higher education preferred
  • Certification for specialized student support skills or pedagogical training in a related area preferred
  • Awareness of issues related to learning disabilities and ESL writing is a must
  • Sensitivity to needs of diverse learning populations and demonstration of initiative in this area is also a must
  • Ability to work both independently and as part of a team
  • Awareness of graduate academic environment demands and maintenance of confidentiality
  • Sound organizational and interpersonal skills to maintain an efficient program in an independent manner
  • Office management skills: oral and written communication, word processing, course management tools experience, web software experience, sense of humor
  • Ability to interact with students, faculty, staff, and the outside community in a warm and professional manner
  • Ability to operate under pressure and assign priority to work needs coming in from a number of individuals

SALARY:

Commensurate with Experience

TO APPLY:

Email cover letter and resume to: jobs@ciis.edu

EQUAL OPPORTUNITY EMPLOYMENT POLICY

CIIS is committed to providing an open, fair, inclusive, non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio-economic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation and inclusion of U.S. historically under-represented people of color, international, bilingual and bicultural students, faculty and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI).